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"what is a digital library on zoom?" was the question the colleagues asked themselves after setting up a first online information desk at the beginning of the corona pandemic. so they started using different methods to find out. #LIBER2023 #userservices

some findings: at the physical and digital desk users ask different types of questions, the choice of physical/digital desk seems to depends on personal preference and convenience. #LIBER2023 #userservices

now the question is: how can they built a hybrid environment, transfering the quality from one form to the other and vice versa, to enrich both? aspects are e.g. the digital "undisturbness" and the physical "approachability". #LIBER2023 #usersivces

from the organizational point of view there are questions as well, like resources and priorities, because it's not just a new service, but an organizational change with different interests involved. #LIBER2023 #userservices #informationdesks

now up: @mattistoehr on "#vBIB (https://www.vbib.net/ & @vbib) – An open virtual event format from the community for the community". [disclaimer: I know this German conference event, and it's brilliant! :)] #LIBER2023

"inventing" the #vBIB began when the 2020 German librarians conference was cancelled due to the corona pandemic. especially colleagues in the twitter community wished for an alternative. so BIB & TIB teamed up and organized a virtual conference within 6 weeks. #LIBER2023

over the last 3 years #vBIB developed a thorough mission statement - and some uniqueness and specifities. :) I was too slow to take a photo of the technical infrastructure slide, but feel free to ask @mattistoehr about the set-up! #LIBER2023

.@mattistoehr 's #takeaways: be open, transparent, honest, simple, low-threshold, leightweight, experimental, inclusive, and supportive! #vBIB #virtualconferencing #networking #LIBER2023 ... and think about attending the #vBIB on december 6 & 7 2023! :) https://www.vbib.net/